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Connect with other Loona enthusiasts, share tips, and discover new ways to enjoy your Loona robot at Facebook group

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Loona offers free ChatGPT 4o function for the moment.

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Loona has a battery capacity of 1350mAH. Loona lasts up to 30h on a full charge and continuous playtime is 1.5 hours. Actual battery life may vary based on usage, as different functions consume power differently.

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To view your order tracking information, please first check your shipping confirmation email.

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Loona can recognizes almost all languages, and can respond in English, 中文, 日本語, Español, Deutsch, Français, 한국어, Italiano, 粤语, Nederlands, for now(More languages are coming up, so stay tuned! )

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Yes! When the battery runs low, Loona will instantly identify the preset route and follow the most efficient route back to the charging dock. You can manually guide Loona through various scenarios in your home and create multiple charging routes. Loona will actively remember those charging routes. Currently, Loona robot pet has implemented a smarter, more flexible way to recharge: Auto Recharge 2.0. Check and upgrade to the latest version.

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