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Last updated: February 05, 2021

Terms of Service

These Terms and Conditions govern access to keyirobot.com and any related services, products, and promotions offered by KEYI TECHNOLOGY INC.

Agreement to These Terms

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Service.

You represent that you are at least 18 years old. Use of the Service is also subject to our Privacy Policy.

Definitions

  • “Company,” “We,” “Us,” and “Our” refer to KEYI TECHNOLOGY INC, 1013 Centre Road, Suite 403S, Wilmington, DE 19805.
  • “Website” refers to keyirobot.com, available at https://www.keyirobot.com/.
  • “Service” refers to the Website and related offerings made available through it.
  • “Goods” means the items offered for sale on the Service, and “Orders” means requests to purchase those Goods.
  • “You” means the individual or legal entity accessing or using the Service.

Orders and Account Information

By placing an order, you confirm that you are legally capable of entering into a binding contract.

When making a purchase, you may be asked to provide details such as your name, email, phone number, payment information, billing address, and shipping address.

You represent that any payment method you use is lawful and authorized, and that all information you provide is true, accurate, and complete.

You authorize us to share relevant order information with payment processors solely to complete your transaction.

Order Acceptance and Cancellation

  • We may refuse or cancel an order because of item availability, pricing or description errors, suspected fraud, or unauthorized or illegal transactions.
  • Returned goods must comply with these Terms and our Returns Policy.
  • Refunds are generally limited to goods returned in the same condition received, with instructions, documents, and packaging included.
  • Certain items are not eligible for cancellation or return, including customized goods, perishable goods, unsealed hygiene-sensitive goods, inseparably mixed goods, and digital content already supplied with your consent.

Pricing and Payment

We may update prices before accepting an order. After acceptance, prices may still change if delivery costs are affected by customs duties, government actions, exchange rate shifts, or other matters outside our control.

If a post-acceptance pricing change affects your order, you will have the right to cancel it.

Payments are one-time charges and may be processed through supported credit cards, debit cards, PayPal, or other listed payment methods.

Card payments are subject to issuer validation and authorization. We are not responsible for delays or non-delivery caused by failed authorization.

Availability and Accuracy

Product listings may contain errors, inaccuracies, or outdated availability information. We do not guarantee that pricing, images, specifications, or descriptions are complete or current at all times.

We reserve the right to correct errors and update or change information without prior notice.

Promotions

Promotions such as contests or sweepstakes may be governed by separate rules. If promotional rules conflict with these Terms, the promotional rules control.

Intellectual Property and Feedback

  • The Service, including its original content, features, and functionality, remains the exclusive property of the Company and its licensors.
  • Our trademarks and trade dress may not be used without prior written consent.
  • Any feedback, suggestions, or ideas you submit may be used by the Company without restriction, compensation, or further approval from you.

Third-Party Links

The Service may link to third-party websites or services not owned or controlled by the Company.

We are not responsible for third-party content, privacy practices, products, or services, and you should review their terms and policies before using them.

Termination

We may suspend or terminate your access to the Service at any time, without prior notice, if you breach these Terms or for any other reason permitted by law.

Upon termination, your right to use the Service ends immediately.

Disclaimers and Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, to the fullest extent permitted by law.

To the maximum extent permitted by law, the total liability of the Company and its suppliers is limited to the amount you paid through the Service, or USD 100 if you have not made a purchase.

We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, business interruption, personal injury, or privacy-related harm, except where applicable law does not allow those limitations.

Governing Law and Disputes

These Terms are governed by the laws of Delaware, United States, excluding conflict-of-law rules.

If you have a dispute or concern about the Service, you agree to first try to resolve it informally by contacting the Company.

If you are an EU consumer, you may also benefit from mandatory protections of the laws in your country of residence.

Compliance, Severability, and Updates

  • You represent that you are not located in a country subject to U.S. embargoes and are not on any U.S. restricted-party list.
  • If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
  • A failure to enforce any provision is not a waiver of future enforcement.
  • If these Terms are translated, the English version controls in the event of a conflict.
  • We may modify these Terms at any time. For material changes, we will make reasonable efforts to provide at least 30 days' notice before the changes take effect.

Need help?

For policy questions, order support, or warranty claims, contact us at feedback@global.keyirobot.com.